Thanks for the Feedback: Giving and Receiving Feedback Well – FutureReady Series (1-hour learning)
Description
Whether we realize it or not, we are constantly both giving and receiving feedback. We know that feedback is essential to our personal development, but we so often dread and even dismiss it. Feedback can be ill timed, unfair and downright mean, but that doesn’t have to dictate our ability to use it for our own growth. Using lessons from the best-selling book, “Thanks for the Feedback” by Douglas Stone and Shelia Heen, learn the three types of feedback, the barriers to receiving good feedback and how we can be empowered to seek feedback for our own growth.
Learning Objectives
Define the three types of feedback and recognize the degree to which you personally need each one
Recognize the barriers and blind spots that can get in the way of receiving feedback well
Identify common mistakes made when giving feedback
Discover how using the SBI method can help you give and receive feedback better
Major Topics
Definition of feedback
Types of feedback
Emotions triggered by feedback
Barriers to feedback
How to be comfortable with being uncomfortable
Blind spots
SBI Method
Provider
Business Learning Institute
Course Level
Basic
Professional Area of Focus
T Shaped Professional Communication
T Shaped Professional Ethics / Personal
T Shaped Professional Leadership
T Shaped Professional Intergration and Collaboration