Oracle – Strengthening Connection: How to Defeat the Disconnect
Description
Disconnect is growing in the workplace. While we’re surrounded by amazing communication technology, we’re losing true connection. This course will help you identify and fix connection challenges while showing you ways to strengthen and deepen connections that are limiting you.
Learning Objectives
After completing this course, you will be able to:
Identify how to harness the power of empathy to grow connection inside and outside your organization
Recognize ways to improve employee morale and trust through better connection
Recall why connection is critical, where it may be lacking, and how to improve it fast
Estimate the way you should communicate so you really get through and create connection
Indicate how to increase experiences to develop stronger connections and better employee satisfaction and retention
Distinguish ways to empower yourself and those around you through communication
Recall how to tap into under-utilized resources to strengthen connections
Identify where lack of connection is holding you and your organization back
Major Topics
Strengthen connections both within your organization and with clients, customers, and vendors
Determining where connection is broken or can be improved
Why connection is married to employee morale and retention, and how to improve both
The power of empathy with your teams, vendors, and customers
How to create an experience within your organization to deepen connection
Individual connection methods to improve communication and productivity
