• Know the fundamental rules of good business writing
• Craft presentations, business letters, memos, reports, and e-mails in ways that promote your ideas while meeting clients’ needs
• Find it easier to write and present clearly
• Feel more confident speaking in front of a group
• Resolve objections more effectively

• Instantly improving your writing and presenting using a simple checklist
• Laying a solid foundation under your presentation by harnessing The Four Pillars of Confidence
• Clearing the (slide) deck to make your presentation more engaging
• Using your “non-verbal” tools to present powerfully
• Knowing what to say when they say “no”

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