The art of negotiating with your customers, clients, business partners, and colleagues is a vital skill set for the business professional. Successful business negotiations will help you drive your business success and your career.
This course will provide you with key tips and techniques you can use to improve your negotiating strategy, skills and confidence.
Learning Objectives
Define what negotiating is
Identify the 6 skills of negotiation
Identify 7 steps to negotiation success
Identify 10 Steps for common goal negotiation
Major Topics
Types of negotiations
Setting expectations
Using “Yes and”
Egos
Listening bias
Don’t give up
Going big
Using your network
Provider
Business Learning Institute
Course Level
Basic
Professional Area of Focus
Business & Industry
CPE Field of Study
Communications and Marketing
1.0
Who Should Attend
CPAs, corporate finance teams, business leaders and other financial professionals
