There is a big difference between hearing and listening. Listening is harder than you think. It’s not about you, it’s about the audience – about the person you’re talking to. Listening is about setting aside our issues, our concerns, our biases, and our judgment so that we can truly listen to what someone else is saying.
Learning Objectives
Recognize why listening is harder than we think.
Identify eight listening “don’ts”
List three steps for quality listening
Major Topics
Types of listening
Levels of listening
Listening to respond
Introverts and Extroverts
Listening bias
Body language
Provider
Business Learning Institute
Course Level
Basic
Professional Area of Focus
Business & Industry
T Shaped Professional Leadership
T Shaped Professional Communication
CPE Field of Study
Communications and Marketing
1.0
Who Should Attend
CPAs, corporate finance teams, business leaders and other financial professionals
