Life happens– and most of us bring our feelings to work. We need to understand how we react and how we deal with our own emotions. Emotional intelligence in the workplace is about understanding how you affect others and how others affect you.
Learning Objectives
Define emotional intelligence (EQ)
Recognize the difference between IQ and EQ
List 5 attributes of emotional intelligence
Identify 4 steps to increasing your emotional intelligence
Identify 5 EQ skills you need to get ahead
Major Topics
What is emotional intelligence?
Benefits of emotional intelligence
Steps to increase your emotional intelligence
Emotional intelligence in decision-making
Self-awareness
Skills to get ahead
Relationship management
Provider
Business Learning Institute
Course Level
Basic
Professional Area of Focus
Business & Industry
T Shaped Professional Communication
T Shaped Professional Ethics / Personal
CPE Field of Study
Communications and Marketing
1.0
Who Should Attend
CPAs, corporate finance teams, business leaders and other financial professionals
