How you communicate with your clients can make or break your career! We will discuss different client’s personality styles and demonstrate the different ways to communicate information to them. See how recognizing their personality style(s) can turn communication breakdowns into breakthroughs.
Learning Objectives
Increase your understanding of the four main personality styles that are in today’s workplace.
Illustrate how body language can say more than words
Discuss the differences in communicating between the generations.
Understand it is important to know your audience.
Major Topics
Demonstrating the four personality styles through the use of the Seinfeld sitcom
Demonstrate that your body language must match your words
Demonstrate the different communication styles between the generations
Provider
Business Learning Institute
Course Level
Basic
Professional Area of Focus
T Shaped Professional Leadership
T Shaped Professional Communication
CPE Field of Study
Communications and Marketing
1.0
Who Should Attend
Practitioners, auditors, analysts, firm administrators, and finance professionals
