After completing this course, you will be able to:

• Communicate and clarify the four key virtual/hybrid performance expectations.
• Customize key strategies for providing feedback virtually in a way that strengthens future performance.
• Apply best practices for creating self-managed employees who can thrive within a virtual environment.
• Uncover specific ways to increase employee involvement and build employee commitment when your full team is not in the same location.
• Identify ways to avoid/reduce frustrating miscommunication problems related to virtually leading and managing your team’s portfolio of projects.
• Use language of virtually holding any team member accountable without developing resentment.
• Maintain control over delegated work quality while managing virtual team members.

• The importance of interim deliverables within a virtual/hybrid environment — and when to leverage them, and with which employees.
• The keys to empathetic virtual listening.
• Critical digital tools to successfully lead and manage virtually.
• Proven ways to virtually gain employee loyalty and respect.
• The best ways to empower initiative within every virtual team member.
• Five critical ways to virtually motivate any team.
• How to virtually build a solution-focused team whose members will minimize problems and save time.
• 4 ways to minimize the “do it myself” syndrome while leading and managing virtually.
• How to avoid the downside — and maximize the strength — of your virtual communication style.