Kyndryl – Think Smarter: Using Critical Thinking to Fuel Growth and Innovation
Description
Business professionals need to be able to respond to today’s rapidly changing business environment by making quick and smart decisions. This interactive course will help you understand and build decision-making, critical-thinking, and creative problem-solving skills. You will cover methods of assessing and resolving problems and learn to ask the right questions during the process.
Learning Objectives
Recognize the value of goal-directed thinking
Apply effective decision-making steps and tools
Apply creative problem solving techniques
Major Topics
Assessing a problem situation
Distinguishing between causes and symptoms
Defining the true problem
Solution parameters
Approaches to degenerate multiple options
Different problem solving techniques and the advantages and disadvantages
