Kersten – Sales Innovation: How to Maximize Revenue from Current, Past, and Future Customers/Clients
Description
Are you leaving easy sales and revenue opportunities? Most organizations are sitting on an untapped goldmine. This course will help you uncover sales in places you may not be looking with current, past, and future customers and clients.
Learning Objectives
After completing this course, you and your team will be able to:
Estimate how to increase your awareness of hidden sales opportunities
Recall how to create innovative campaigns to win back lost customers/clients
Identify how to improve customer retention measurably
Distinguish how to improve your average transaction/sale amount
Select data to find untapped revenue opportunities
Recognize how to find the low hanging fruit in your sales process
Major Topics
Marketing to current, past, and future clients
How to spark innovative sales ideas
Sales growth from current customers/clients
Increasing customer/client retention
How to win back lost customers
The power and usefulness of KPIs
How to improve the customer experience
Provider
Business Learning Institute
Course Level
Basic
CPE Field of Study
Communications and Marketing
4.0
Who Should Attend
Sales teams
Marketing teams
Managers
Executives
Customer-facing staff
