Generational differences are increasingly causing conflict and frustration in many organizations. Focusing on the positive you will learn about generational differences and develop an appreciation for how valuable those differences can be. Some of the differences, from how an employee views a dress code or work hours to how work gets done and what a full day of work means, are creating discussion and dissension. In this program you will learn about the generational differences and develop an appreciation for how valuable those differences can be. You’ll identify the areas where differences are most evident and discover ways to deal with them. This includes giving and receiving feedback, managing performance expectations, and increasing organizational effectiveness, productivity and harmony. You will learn why each generation is the way that they are: It is the nurture side of Nature vs. nurture.