Going OFF SCR!PT doesn’t come naturally to most organizational leaders. We want to control the narrative, ensure ideal outcomes, script the conversations, manage the problems, predict the future, and win (negotiations, new business, market share, and more). But what if good leaders could become better leaders by doing the opposite — by letting go of the control, by going “off script” in their conversations and negotiations, by being present instead of rushing to the future, and by collaborating in authentic, empathetic ways.