What do you do when an off-the-shelf risk management software program is insufficient to meet your needs? How do you prepare a plan that captures the unique characteristics of your market, your customer base, and most importantly, your product or service? This course takes a pragmatic, hands-on approach to walking participants through the eight essential components of a customized Enterprise Risk Management (ERM) plan as defined by the Council of Sponsoring Organizations (COSO). It emphasizes “nuts and bolts” operational concepts and techniques in order to optimize its utility for business development work.