The ability to make effective decisions is a leadership skill expected by employers and can help gain promotions. Decision-making skills and assertiveness are both traits that appeal to employers and employees should have the ability to make decisions with confidence. A healthy level of assertiveness at the right moments can strengthen workplace relationships and reduce long-term stress. Participants will learn how to take on responsibility using decision-making skills, intuition and reasoning to make decisions with confidence.(This course can be taught from a 1.5 up to a 4-hour format.)
Course ID: WPDM
Workplace Decision Making
Learning Objectives
- Define decision-making and problem solving
- Use various methods of intuition and reasoning to make decisions
- Apply decision-making skills and positive assertiveness
- Identify what can prevent effective decision-making
- Demonstrate how to take ownership and be empowered to make decisions
- Practice methods to communicate decisions to various stakeholders with confidence
Major Topics
- Understanding Workplace Environment
- Effective Communication Skills
- Effective Feedback
- Little Things That Matter
- Career Planning
Who Should Attend
New and junior level employees
Fields of Study
Communications and MarketingPrerequisites
None