Thanks for the Feedback — Lessons in Giving and Receiving Feedback [FutureReady Core Curriculum]

Whether we realize it or not, we are constantly both giving and receiving feedback. We know that feedback is essential to our personal development, but we so often dread and even dismiss it. Feedback can be ill timed, unfair and downright mean, but that doesn’t have to dictate our ability to use it for our own growth. Using lessons from the best-selling book, “Thanks for the Feedback” by Douglas Stone and Shelia Heen, learn the three types of feedback, the barriers to receiving good feedback and how we can be empowered to seek feedback for our own growth.

Learning Objectives
  • Recognize the three types of feedback and recognize the degree to which you personally need each one
  • Recognize the barriers and blind spots that can get in the way of receiving feedback well
  • Identify common mistakes made when giving feedback
  • Indicate how using the SBI method can help you give and receive feedback better

Major Topics
  • Definition of feedback
  • Types of feedback
  • Emotions triggered by feedback
  • Barriers to feedback
  • How to be comfortable with being uncomfortable
  • Blind spots
  • SBI Method

Advanced Preparations


Who Should Attend

Anyone who receives or gives feedback – Everyone!

Fields of Study
Personal Development



Business Learning Institute

CPE Credits


This course is available for your group as:


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