Are you leaving easy sales and revenue opportunities? Most organizations are sitting on an untapped goldmine. This course will help you uncover sales in places you may not be looking with current, past, and future customers and clients.
Course ID: SIHMR
Sales Innovation: How to Maximize Revenue from Current, Past, and Future Customers/Clients
Learning Objectives
After completing this course, you and your team will be able to:
- Estimate how to increase your awareness of hidden sales opportunities
- Recall how to create innovative campaigns to win back lost customers/clients
- Identify how to improve customer retention measurably
- Distinguish how to improve your average transaction/sale amount
- Select data to find untapped revenue opportunities
- Recognize how to find the low hanging fruit in your sales process
Major Topics
- Marketing to current, past, and future clients
- How to spark innovative sales ideas
- Sales growth from current customers/clients
- Increasing customer/client retention
- How to win back lost customers
- The power and usefulness of KPIs
- How to improve the customer experience
Who Should Attend
Sales teams
Marketing teams
Managers
Executives
Customer-facing staff
Fields of Study
Communications and MarketingPrerequisites
None