Course ID: PEF

Principles of Effective Feedback

Get an overview of best practices in providing, soliciting, and receiving feedback.

Learning Objectives
  • Give, solicit and receive feedback more effectively
  • Understand the “Situation-Behavior-Impact” feedback model
  • Apply the “Situation-Behavior-Impact” model to your organization

Major Topics
  • Do’s and Don’ts of providing feedback to subordinates, supervisors, and peers
  • Effective methods of soliciting feedback on our own performance
  • Effective methods of responding to feedback to achieve learning and betterment

Who Should Attend

All levels of staff

Fields of Study
Personal Development



Business Learning Institute

CPE Credits


This course is available for your group as:


Let's Roll!

To learn more or customize this course for your group, complete this form and a BLI team member will get back with you shortly.

Or, contact BLI: or
Your browser is out-of-date!

Update your browser to view this website correctly.

Update my browser now