Get an overview of best practices in providing, soliciting, and receiving feedback.
Course ID: PEF
Principles of Effective Feedback
Learning Objectives
- Give, solicit and receive feedback more effectively
- Understand the “Situation-Behavior-Impact” feedback model
- Apply the “Situation-Behavior-Impact” model to your organization
Major Topics
- Do’s and Don’ts of providing feedback to subordinates, supervisors, and peers
- Effective methods of soliciting feedback on our own performance
- Effective methods of responding to feedback to achieve learning and betterment
Who Should Attend
All levels of staff
Fields of Study
Personal DevelopmentPrerequisites
None