With advances in technology and communication, people skills are becoming a lost art. Human interaction in the workplace has never been more important, but it’s become more challenging for some, resulting in lower productivity and a shallower connection with co-workers and leadership. In this course, your team will be encouraged to grow their people skills, improve their communication, and be inspired to have a conversation with co-workers, leadership, and customers/clients with confidence. Your organization will see improved efficiency, increased job satisfaction, leadership growth, and fewer workplace conflicts.
Course ID: PESK
People Skills 101
Learning Objectives
Upon completing this course, participants will be able to:
-Identify strategies and techniques to increase their confidence and communication skills
-Determine ways to improve their communication and workplace interaction
-Identify methods to use technology efficiently and productively
Major Topics
Major topics covered:
-Intrapersonal skills needed to succeed and advance in today’s workplace
-Using communication technology effectively
-Interacting with co-workers, management, and executives
-Conducting productive conversations, both in-person and through tech
-Confidence and self-assurance to speak up, share ideas, and improve interaction
-Building relationships and allies
-Giving productive feedback
Who Should Attend
All Staff
Fields of Study
Personal DevelopmentPrerequisites
None