Setting objectives is all about empowerment. By getting people to contribute to the writing of their own objectives you can ensure a much stronger will by them to achieve those objectives. Objectives are essential for any type of planning. They enable you to formulate what you need to achieve and by when. They do not need to say, how you will get there: they just provide more detail about where it is you are going. When we set goals, people also become accountable for their performance. It might be easy to associate accountability as something which is expected of you, rather than agreed proactively with you. Many organisations view accountability as something which should be motivational and engaging, linked to clear expectations and an understanding of the positive and negative consequences of action or inaction. Adopting a positive and proactive approach to accountability has been proven to increase engagement with your team, job satisfaction and customer experience, as well as commercial performance.
For live/in-person events, this course is available for up to 3.0 CPE credits.