NextGen Leadership: People, Communication, and How to Build a Resilient Workforce

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Learning Objectives

• Apply modern methods to communicate effectively with hybrid and distributed work teams in high-pressure and rapidly changing environments.
• Determine the most appropriate conflict management tactics for varied workplace scenarios, including recognizing at-risk personality traits and organizational triggers.
• Compare and differentiate organizational approaches for supporting mental health and employee resilience, analyzing their effectiveness in diverse teams.
• Select actionable tools and strategies to enhance engagement, motivation, and job fit among high-performing and diverse staff.

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Major Topics

This interactive session, “People, Communication, and How to Build a Resilient Workforce,” explores proven tactics for fostering meaningful communication and strengthening organizational culture in today’s rapidly changing work environment. Attendees will examine how modern organizational pressures reshape communication, conflict, and engagement, with a focus on real-world application and case studies from actual workplaces. Through tactical exercises and practical tools, this session equips participants to improve team performance, manage diverse hybrid teams, and address the realities of conflict and mental health challenges. The program is both engaging and actionable, offering “real-life” case studies and hands-on approaches to build a resilient, high-performing, and inclusive workforce ready to thrive through change.

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Advanced Preparations

None

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Who Should Attend

• Accounting and Finance Leaders: Directors, Managers, and Controllers seeking practical strategies to improve their team’s communication and resilience in fast-paced environments.
• Human Resources Managers: Professionals responsible for developing workplace culture, employee engagement, and conflict management initiatives.
• Organizational Development or Training Specialists: Individuals designing training programs or supporting workforce transformation and diversity initiatives. Ideal attendees are decision-makers and team leaders invested in cultivating a resilient, high-performing workforce through effective communication, conflict management, and inclusive practices.

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Fields of Study

Personnel/Human Resources

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Prerequisites

Experience in the accounting and finance field.

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Provider

Business Learning Institute

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CPE Credits

4.0

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Level

Intermediate