With 5 generations in the workplace, from the Veteran generation to Gen Z, the generation gap is growing wider. And that is a good place to be! Every generation brings different strengths, values, viewpoints, and ideas. Your organization will be stronger and wiser if you learn how to embrace the differences and bring out the best of each generation. This session is designed to provide participants with an in-depth understanding of the events and circumstances that shaped each generation. In addition, we will address the challenges and opportunities presented by generational diversity in the workplace. The course will explore the unique perspectives, values, and work styles of different generations and how these differences can impact workplace dynamics and communication. You will come away with concrete ideas on how to harness the power and strengths of each generation and learn how we can all work better together!
Course ID: GENDIV
Mind the Gap: Embrace Generational Diversity, Maximize Talent
Learning Objectives
- Recall the historical, cultural, and economic factors that have shaped the values and work styles of different generations.
- Identify the strengths and weaknesses of each generation and how these can impact workplace dynamics.
- Apply effective strategies for managing intergenerational conflict and enhancing collaboration across generations.
- Expand your skills in cross-generational communication and understand the role that active listening and empathy play in building effective relationships with colleagues from different generations
Major Topics
- Review of the forces and factors creating each of the generations
- Description of each generation’s strengths, weaknesses, likes, dislikes, and values
- Discussion of each generation’s desired methods of: working, learning, leadership and communication
Who Should Attend
Anyone who wants to communicate and engage with a variety of generations to create an inclusive and productive culture
Fields of Study
Personnel/Human ResourcesPrerequisites
None