How you communicate with your clients can make or break your career! We all know how to talk, but how do we make sure we are really connecting with others? This course will discuss different personality styles and demonstrate the different ways to communicate information to them. See how recognizing their personality style(s) can turn communication breakdowns into breakthroughs.
Course ID: MBACITW
MBAexpress: Communicating for Connections with Coworkers, Clients, and Customers – V 2.0
Learning Objectives
- Describe the three types of misconceptions of communication
- Identify the different types of personality styles in the workplace
- Recognize how to communicate with the different types of personality styles effectively
Major Topics
- Characteristics, Strengths, and Weaknesses of Personality Styles
- Connecting with Personality Styles
- Audience Demographics
- The importance of scheduling time and environment
Advanced Preparations
None
Who Should Attend
CPAs, corporate finance teams, business leaders and other financial professionals
Fields of Study
Communications and MarketingPrerequisites
None