Master the AI Conversation: Get Better Answers and Know When to Trust Them

Have you ever asked AI a question and received an answer that sounded convincing but missed the point? Often, the difference is the context and direction you give it. In this hands-on course, you’ll learn to guide Claude toward responses that fit your audience, your task, and the standards of your work. Using the five-part CRAFT prompting framework, you’ll turn a vague request into a useful brief for a real accounting or finance task. You’ll practice improving an answer through conversation, choose when research tools or a different mode would help, and turn useful work into an artifact you can edit and reuse. Throughout, you’ll build a habit of checking figures, assumptions, and sources before relying on an AI response. Why attend? Better prompts can save time on revisions, but the real payoff is work that answers the right question and holds up to review. Bring a nonconfidential task and leave with a stronger prompt and a simple verification routine. You can follow along without a paid Claude account; a paid account lets you try more of the features demonstrated. Course outcomes: You’ll be able to structure a clear request, select an appropriate Claude workflow, improve a draft through follow-up, and check the result before sharing or using it.