How do you successfully transition into management while minimizing the problems, headaches, and difficulty of managing staff? This practical class will provide you with proven “I can definitely use that today” best practices that will give you greater control, confidence, and credibility in your role as a manager. You will learn specific strategies for motivating and inspiring your team in a way that generates greater performance, morale, and retention — while also minimizing the stress, frustration and time investment associated with managing other people. Note: This course can be conducted in either a 4 hour or 8 hour format.
Course ID: MTM
Making the Transition to Management
Learning Objectives
After completing this course, you will be able to:
- Customize best practices for building greater trust, loyalty, and commitment with your staff.
- Leverage specific strategies for managing staff who supervise other people.
- Manage former coworkers, older staff, and staff who have more experience, with greater confidence and credibility.
- Use specific ways to manage your projects and priorities while also managing staff and meeting the expectations of your boss.
- Apply specific techniques that will strengthen your ability to empathetically listen to even the most challenging team members.
Major Topics
- Strategies for delegating accountability to your entire team.
- The most important question to ask before communicating your performance expectations to team members.
- Important techniques for empowering your employees to be more innovative and creative. o Proven ways to give feedback that increases performance and accountability.
- Best practices for successfully managing even the toughest personalities on your team.
- Secrets behind building a responsible and accountable team who consistently deliver strong results.
- Practical ideas for instilling professionalism, responsibility, and initiative in every person you manage.
- Key strategies for handling employee resistance, excuses, and pushback with confidence and ease.
- Understanding the “jump ship” phenomenon, and two important approaches for avoiding it.
Who Should Attend
New and aspiring managers and supervisors within the organization.
Fields of Study
Business Management & OrganizationPrerequisites
Experience as a manager or desire to become a manager