Course ID: LR200

Leading Relationships

Communicate Effectively, Build Trust, Address
Broken Agreements & Lead High Performance Relationships

If you are in business today, you are in the business of relationships. The skills of communicating effectively, working with diverse multi-generational teams, setting expectations, giving positive and improvement feedback, gaining commitment, resolving conflict and getting others to follow through can be the most important skills you will ever develop. In this presentation you will learn the keys to success in each of these areas and how to build and/or be a part of a team that is high in trust, collaborative, engaged and strong enough to handle the pressures and tensions inherent in business today. This presentation is guaranteed to change the way you work, interact, communicate, solve problems, and accomplish work through others.

Learning Objectives

• Indicate how to use The 5 Levels of Maturity Model to guide, help and coach others to greater levels of performance.
• Recognize how to resolve broken agreements when they happen so it doesn’t slow down the pace of business.
• Identify how to give positive and improvement feedback more consistently and more effectively.
• Recall how to hold others accountable in a way that doesn’t damage trust.
• Estimate ways to better communicate, set expectations, and drive results.
• Recognize how to take ego and competition out of relationships.
• Identify how to build more reliable, high-performance relationships.

Major Topics

• Use The 5 Levels of Maturity Model to guide, help and coach others to greater levels of performance.
• Resolve broken agreements when they happen so it doesn’t slow down the pace of business.
• Give positive and improvement feedback more consistently and more effectively.
• Hold others accountable in a way that doesn’t damage trust.
• Better communicate, set expectations, and drive results.
• Take ego and competition out of relationships.
• Build more reliable, high-performance relationships.

Who Should Attend

Anyone who wants to grow their relationships with trust and clear communication. Address broken agreements in a way that strengthens the relationship and builds trust.

Fields of Study

Personal Development

Prerequisites

None

Provider

Business Learning Institute

CPE Credits

Level

Basic

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