The pandemic has forever altered our work environment, and so the ability to successfully navigate the challenges that come with leading, managing and supervising a virtual or hybrid team now has become an even greater expectation of anyone in management. Given this new reality, what can you do to build employee commitment and involvement within a virtual team environment? In this critical and timely course, you will learn how to minimize the problems associated with leading and managing a virtual or hybrid team — in a way that maximizes performance, morale, and retention. You also will discover key strategies for doing this in a way that strengthens communication, solves problems more easily, and empowers significantly more productivity. Note: This course can be conducted in either a 4 hour or 8 hour format.
Course ID: LMVE
Leading and Managing in a Virtual Environment
Learning Objectives
After completing this course, you will be able to:
- Communicate and clarify the four key virtual/hybrid performance expectations.
- Customize key strategies for providing feedback virtually in a way that strengthens future performance.
- Apply best practices for creating self-managed employees who can thrive within a virtual environment.
- Uncover specific ways to increase employee involvement and build employee commitment when your full team is not in the same location.
- Identify ways to avoid/reduce frustrating miscommunication problems related to virtually leading and managing your team’s portfolio of projects.
- Use language of virtually holding any team member accountable without developing resentment.
- Maintain control over delegated work quality while managing virtual team members.
Major Topics
- The importance of interim deliverables within a virtual/hybrid environment — and when to leverage them, and with which employees.
- The keys to empathetic virtual listening.
- Critical digital tools to successfully lead and manage virtually.
- Proven ways to virtually gain employee loyalty and respect.
- The best ways to empower initiative within every virtual team member.
- Five critical ways to virtually motivate any team.
- How to virtually build a solution-focused team whose members will minimize problems and save time.
- 4 ways to minimize the “do it myself” syndrome while leading and managing virtually.
- How to avoid the downside — and maximize the strength — of your virtual communication style.
Who Should Attend
Leaders, managers and supervisors within the organization.
Fields of Study
Business Management & OrganizationPrerequisites
Experience as a Leader, manager, or supervisor