Course ID: LMVE

Leading and Managing in a Virtual Environment

The pandemic has forever altered our work environment, and so the ability to successfully navigate the challenges that come with leading, managing and supervising a virtual or hybrid team now has become an even greater expectation of anyone in management. Given this new reality, what can you do to build employee commitment and involvement within a virtual team environment? In this critical and timely course, you will learn how to minimize the problems associated with leading and managing a virtual or hybrid team — in a way that maximizes performance, morale, and retention. You also will discover key strategies for doing this in a way that strengthens communication, solves problems more easily, and empowers significantly more productivity.

Learning Objectives

After completing this course, you will be able to:

  • Communicate and clarify the four key virtual/hybrid performance expectations.
  • Customize key strategies for providing feedback virtually in a way that strengthens future performance.
  • Apply best practices for creating self-managed employees who can thrive within a virtual environment.
  • Uncover specific ways to increase employee involvement and build employee commitment when your full team is not in the same location.
  • Identify ways to avoid/reduce frustrating miscommunication problems related to virtually leading and managing your team’s portfolio of projects.
  • Use language of virtually holding any team member accountable without developing resentment.
  • Maintain control over delegated work quality while managing virtual team members.

Major Topics
  • The importance of interim deliverables within a virtual/hybrid environment — and when to leverage them, and with which employees.
  • The keys to empathetic virtual listening.
  • Critical digital tools to successfully lead and manage virtually.
  • Proven ways to virtually gain employee loyalty and respect.
  • The best ways to empower initiative within every virtual team member.
  • Five critical ways to virtually motivate any team.
  • How to virtually build a solution-focused team whose members will minimize problems and save time.
  • 4 ways to minimize the “do it myself” syndrome while leading and managing virtually.
  • How to avoid the downside — and maximize the strength — of your virtual communication style.

Who Should Attend

Leaders, managers and supervisors within the organization.

Fields of Study
Business Management & Organization


Experience as a Leader, manager, or supervisor

Business Learning Institute

CPE Credits


This course is available for your group as:


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