The stakes are high as organizations seek candidate diversity of all types, including work experience, education, communication style, and personality type. Diverse work environments also require employees to have higher communication and negotiation skills in order to maximize the inclusion of different ideas and approaches. Determining this can be difficult as hiring managers are confronted with the challenge of interviewing candidates that are savvier than ever. With the increasing difficulty in obtaining reference information and candidates who are well educated and well-rehearsed, interviewers are baffled at how to separate the style from the substance. This session will help interviewers take back the advantage and uncover high or low Emotional Intelligence skills during their interviewing and selection process.
Course ID: IEI
Interviewing for Emotional Intelligence
Learning Objectives
• Select effective interview questions and interpret candidate answers.
• Determine the key Emotional Intelligence skills to identify in candidates
• Identify the critical Emotional Intelligence competencies required for any job role using a tool
Major Topics
• Best practices in posting job ads
• Practice using a tool that helps identify critical job skills
• Explanation of behavior based interviewing
• Description of the emotional intelligence competency and key job skills
• Practice writing interview questions and interpreting answers
Who Should Attend
Anyone in the firm who is involved in the interviewing and selection process.
Fields of Study
Personnel/Human ResourcesPrerequisites
Experience in the interviewing and selection process.