Headline after headline, scandal after scandal. If everyone agrees that ethics is critical to a healthy culture, why are ethical lapses worse than ever? If even the ethics experts seem to be caught up in controversy, what hope is there for the rest of us?
There’s too much on the line to throw up our hands in despair. Client relations; customer satisfaction, employee satisfaction, engagement, and retention; productivity and profitability; brand image; risk management and liability. Every one of these depends on cultivating an ethical mindset. And it starts right here.