CPAs are counted on to deliver communications that are outside of pronouncements. In order to be an effective member of a team, you must be able to communicate in your emails and when speaking in public. In addition, effective communicators must be trained to be good listeners. This course will cover the skills a CPA needs to be effective in communications for speaking, writing, and listening to the needs of the client and the dynamic market forces that we currently are facing. A case study approach is used. (Available in 4 or 8 hour format)
Course ID: ECFR
Effective Communications
Learning Objectives
Obtain the skills a CPA needs to be effective in communicating for speaking, writing, and listening to the needs of the client and the current market forces
Major Topics
- Writing for the CPA
- Effective listening skills
- Managing and resolving communications conflict
- Effective speaking for the CPA
- Improving that first impression
Who Should Attend
Any CPA involved in dealing with the public or with peers or supervisors
Fields of Study
Communications and MarketingPrerequisites
None