Course ID: CSSRGF

Controller Series: Sending and Receiving the Gift of Feedback

In our daily professional and personal lives, we are constantly giving and receiving feedback. Feedback is essential to our overall personal and professional development. However, the perception of feedback tends to make the receiver very defensive and the sender seem abrasive.  This course will provide strategies to give and accept feedback graciously, and provide non-offensive feedback and constructive criticism that encourages the person to work on their opportunities with enthusiasm and empowerment. 


Learning Objectives
  • Identify the three types of feedback and when to use each.
  • Identify the barriers and blind spots in receiving feedback
  • Determine how emotions turn feedback into a battle

Major Topics
  • What are the three types of feedback and when to use each?
  • Type 1: Evaluation
  • Type 2: Appreciation
  • Type 3: Coaching
  • Commonality in all three
  • Identify the barriers and blind spots in receiving feedback
  • Recognize how emotions turn feedback into a battle
  • Solicited & unsolicited feedback
  • Key takeaways

Advanced Preparations

None


Who Should Attend

Aspiring leaders and leaders of teams and organizations


Fields of Study
Business Management & Organization

Prerequisites

Prior management experience.


Provider
Business Learning Institute

CPE Credits
1.0

Level
Intermediate

This course is currently available for registration

Date Host Org CPE Format
-- Business Learning Institute 1.0 On-Demand Register Now

This course is available for your group as:

 

Let's Roll!

To learn more or customize this course for your group, complete this form and a BLI team member will get back with you shortly.


Or, contact BLI: or team@blionline.org
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