Have you ever wondered why some people who are academically brilliant, appear to lack in social skills? These people often struggle to create effective relationships, both inside and outside of work. Emotional Intelligence, or EI, enables you to identify how your emotions affect you and other people, as well as picking up on other peoples’ emotions. This is an area of great importance, mainly because we now know that human behaviour is driven by emotion. When working with others, whether it is to engage, influence, build relationships or overcome a difficulty, you’ll find emotional intelligence will help you achieve success.
Course ID: CEI
Conquering Emotional Intelligence
Learning Objectives
- Identify and articulate what emotional intelligence is.
- Recognize emotional intelligence competencies.
- Identify the impact of emotions on the brain.
- Select and practise techniques to better manage your emotions.
- Indicate how to develop social awareness.
Major Topics
- What’s ‘emotional intelligence’ all about?
- The impact of emotions on the brain
- Managing your emotions
- Developing social awareness
Advanced Preparations
None
Who Should Attend
Anyone wanting an introduction to EI
Fields of Study
Personal DevelopmentPrerequisites
None