Many managers become the bottleneck to organizational performance because they spend their time solving problems instead of developing people. As organizations face increasing demands for agility, collaboration, and leadership development, managers need practical coaching skills that build employee capability, strengthen accountability, and improve long-term team performance. This interactive course equips leaders with practical coaching strategies to shift from directing work to developing people. Participants will learn how to use effective coaching conversations, active listening, purposeful questioning, and structured coaching techniques to strengthen trust, improve employee performance, and build more capable, self-sufficient teams.
Course ID: CSFL
Coaching Skills For Leaders
Learning Objectives
Upon completing this course, participants will be able to:
- Differentiate coaching from traditional management approaches and identify situations where coaching improves employee performance.
- Analyze workplace situations to determine appropriate coaching strategies based on individual and team needs.
- Apply coaching models, active listening techniques, and purposeful questioning to improve employee development and accountability.
- Determine coaching approaches that strengthen trust, encourage ownership, and improve team performance.
- Identify and develop a practical coaching plan that supports employee growth and organizational success.
Major Topics
- Adopt a non-directive coaching approach that empowers employees to solve problems and build greater autonomy.
- Implement a structured coaching conversation cadence using the Progress, Plans, Problems, Prevail, and Priorities framework.
- Strengthen trust and employee engagement through active listening, purposeful questioning, and effective coaching conversations.
- Delegate responsibilities strategically to reduce management bottlenecks and increase team ownership.
- Address performance challenges by identifying barriers to success and coaching employees toward meaningful improvement.
- Develop a practical coaching action plan to build more capable, accountable, and self-sufficient teams.
Advanced Preparations
None
Who Should Attend
Supervisors, managers, directors, executives, business owners, and emerging leaders responsible for developing employees, improving team performance, building leadership capability, and creating more accountable, self-sufficient teams.
Fields of Study
Business Management & OrganizationPrerequisites
Participants should have foundational leadership or management experience and a basic understanding of leading teams, employee development, and performance management.