Great business writing will help you and your organization stand out and be more productive. In this course you will learn how to use different forms of business writing effectively and powerfully, no matter if you’re corresponding internally, externally, formally, or informally. We’ll also cover using technology, apps, and other tools for effective business communication.
Course ID: BWDA
Business Writing For The Digital Age
Learning Objectives
This course will help expand, strengthen, and improve your team’s business writing skills to write more clearly, concisely, and effectively. This course can be customized to your organization between 2-4 hours.
Major Topics
Major topics covered:
• Improving overall writing skills and business etiquette
• Putting together proposals
• Writing formal and informal emails
• Corresponding with customers and clients
• How to write succinctly and powerfully in different circumstances
• When and how to use different forms of communication technology
• Dealing with complaints and unhappy customers/clients
• Writing sales and marketing emails and correspondence
Who Should Attend
- All Staff
- Managers
- Executives
- Sales and Marketing Professionals
- Customer Facing Teams
Fields of Study
Communications and MarketingPrerequisites
None