Lean thinking has probably been applied effectively throughout your organization – except in Human Resources. Yet, in the end, the survival of your company depends on its employees. In this fast-paced, interactive session, we will look at best practices that you can implement for finding and retaining high-value employees. The instructor has a great deal of experience in the people side of business, and he will share specifics on what works and what falls short.
Course ID: MECA
Applying “Lean” Thinking to Making Employees Your Competitive Advantage
Learning Objectives
- Learn new methods for looking at the workforce
- Discover clever interview questions and methods
- Gain practical advice on building supervisory competence
- Understand “lean” thinking
Major Topics
- Legal ways to select good employees – hiring the best fit
- Using a “Lean” culture to keep high value employees, and removing or remaking the bad ones
- How to clone your top performers
- Motivating and managing for the long term: Fast feedback for Gen X and Gen Y
Who Should Attend
Leaders and supervisors that want higher customer service levels, a high performing culture and better retention of multiple generations
Fields of Study
Management ServicesPrerequisites
Experience in a managerial or leadership role. Can be used as a follow-up to “Applying Lean to Hiring”